20R2.1 Maintenance Notes

Browser (Classic)

Emails from an event were sent to attendees multiple times.

iPad

When sending an email to a large number of event attendees, the application froze.

Browser (Classic)

When a submitted call was unlocked and the Jump To button was used to navigate between attendees, the Reaction field for CLM details was reset to None.

iPad

When viewing PDF content and selecting a link with a scheme other than “http” or “https” that opened an external application, including email and telephone links, an error occurred.

Browser (Classic)

Approved Emails sent from an event were sometimes sent to recipients multiple times.

Browser (Classic)

When a user selected Send Email from an event with a large number of attendees, the recipients list did not display. 

Browser (Classic)

Exact match monitored phrases containing a leading or trailing non-alphanumeric character were not matched.

iPad

Launching Approved Email from a Remote Meeting and selecting an email template with a Content Type caused an error.

iPad

When a user created a Key Medical Insight, entered data, and selected the radio button, the entered Medical Inquiry text disappeared.

iPad

Backgrounding the application after starting a webinar caused the application to crash when it was opened again.

iPad
Windows

The Billing Address field value on the Account Detail screen displayed without spaces. 

Browser (Classic)

The standard SFDC Account Type field used in the New Account Wizard did not display. 

Browser (Classic)

When deploying the Veeva Lightning Business App for KAM in a TM2.0 enabled org, two component failures occurred. 

iPad

Double opt-in confirmation and receipt emails did not respect the RECIPIENT_NAME_IN_EMAIL_HEADER_vod Approved Email setting.

Windows Tablet

When users sent an Approved Email from a CLM slide, preselected fragments for the email did not display.

Browser (Classic)

Sending Approved Emails from various entry points redirected end users to the Accounts tab rather than back to the entry point.

iPad

When sending an Approved Email with a token containing an account's title from an event, but the recipient account had no title, placeholder text was sent in the email rather than being excluded.

Windows Tablet

Characters after an apostrophe in a {{customText}} picklist did not display.

iPad

When sending Approved Emails from an Events Management event, the Done button did not display on the Preview Template modal.

Browser (Classic)

When the {{userName}} token was used in a subject line, the token displayed to recipients as {{userName}}.

Browser (Classic)

When sending an Approved Email from a Medical Event, the list of recipients did not display if the event contained duplicate attendees.

Browser (Classic)

Email Activity records for Approved Emails that were Bounced, Dropped, or Marked as Spam were created with an empty Event_Msg_vod field.

Browser (Classic)

After navigating to Consent Capture from an Approved Email, users were not redirected back to the email after closing Consent Capture.

Browser (Classic)

After sharing CLM content during a face-to-face Call or an Engage meeting, users were not able to edit the order of products in the Detailing Priority section of the Call Report.

iPad

Product Plan names were partially truncated in the Product Strategy picklist.

iPad

When users selected Done to end a CLM presentation on a Unique Activities Call, an error occurred and clickstream data were lost.

Browser (Classic)

When an inactive product was selected in the Promotional Materials section for a call, the user could not submit a Call Report.

iPad
iPhone
Windows

When users added attendees to a call, the names for user attendees displayed in a different format than the names for account attendees. 

Browser (Classic)

If a user entered a sample card number on a Call Report and then later added an attachment, the Sample Limit was incorrectly enforced.

iPad

When viewing unassigned presentation activities in the Agenda view in My Schedule, sometimes the Remote Meeting icon unexpectedly displayed and the text was misaligned.

Browser (Classic)

When syncing content from Vault that included slides which were unchanged from the last sync, but their Vault distribution records were updated, then an error occurred.

iPad

When signatures were not required for opt-out consent, the Paper Consent ID field did not display.

iPad

Users could confirm consent without signatures by entering tabs in the Paper Consent ID field.

Browser (Classic)

When capturing opt-out consent for a custom consent type without consent lines, the Paper Consent ID field did not display even though signatures were required.

Browser (Classic)

After navigating to Consent Capture from the Send Email screen from an Engage meeting in Lightning and capturing consent, users were not automatically redirected back to the Send Email screen.

Browser (Classic)

When meeting hosts changed the name of a scheduled Engage meeting, the Dial-In and Call Me audio options did not display to attendees.

iPad

The Meeting Controls Menu did not resize correctly when the device was rotated into Portrait mode.

Browser (Classic)

An error occurred when a user tried to schedule an Engage meeting in an org where another user had the same SFID.

iPad

When exiting CLM to the call report from a slide in Portrait mode, there was a delay in updating the color of the Sharing Status screen border.

Browser (Classic)

When an Engage process finished, the Start Timestamp sometimes updated with the End Timestamp in the Attendance Report Process History table.

Browser (Classic)

When scheduling an Engage meeting from a person account call with no additional attendees, the host was not automatically navigated to the Approved Email page if the call had suggested attendees.

Browser (Classic)

The Start Date in the Recent Events section of the Attendee Management page was formatted incorrectly for certain locales.

Browser (Classic)

When the browser window was not the full width of a screen, dismissal text on the Attendee Reconciliation displayed truncated.

Windows Tablet

Images attached to an event did not compress correctly and were difficult to read.

Browser (Classic)

The Service Quantity field on a speaker’s contract displayed as one decimal place rather than two.

iPad

The Failure icon did not display next to failed expense headers when the expense failed to submit to Concur.

Browser (Classic)

Users could not add speakers to Event Sessions if the Event lookup field was not configured on the page layout.

Browser (Classic)

Deactivated picklist values were not translated in view mode.

iPad

When a user selected the New Attendee or All Locations options in an org with a large number of child accounts, the screen froze.

iPad

If a custom validation rule prevented an attendee record from being updated, no error message displayed and the signature was not captured.

iPad

Contracts were still generated even when an error occurred during the generation process.

Browser (Classic)

Event Materials did not display to team members of an event.

Online 

After a Medical Inquiry Fulfillment (MIF) validation rule fired, a Medical Inquiry Fulfillment Response was not created and the MIF status was set to Completed.

Browser (Classic)

The CRM Data Subscription process did not properly clear mapped multi-select picklists in CRM.