Veeva CoBrowse is a channel in the Veeva Commercial Cloud that supports remote presentations given by end users. CoBrowse provides customers the ability to interact remotely with HCPs over the internet using only a web browser. HCPs and field personnel click a CoBrowse link from within an email to open a browser window where both the rep and the HCP can view and interact with the same content. Links are unique to the HCP so content can be tailored to the specific Account and allow activity to be tracked back to Veeva CRM to the individual Account for future reporting and analysis.
Participants on mobile devices cannot view videos over CoBrowse.
Launching CoBrowse sessions is available on the Online and iPad platforms. Scheduling CoBrowse sessions is available on the Browser (Classic) platform.