Creating Content for Email Builder
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Content used in the Email Builder grids is managed in PromoMats or Medcomms.
Email Builder functionality consists of a CRM Email Module defining the content in the Email Builder grid, and an associated template to render the grid. Content creators define what text is available for each of the blocks of text, and can optionally add combination rules to define dependencies between the blocks. This allows content creators to create one email builder per theme instead of maintaining multiple email templates.
The combination rules defined in Promomats or Medcoms must include at least one cell from each of the available Email Builder grid columns.
The Approved Email process syncs the content to Veeva CRM so end users can select templates associated with an Email Builder grid to easily compose approved emails.
For detailed instructions on creating Email Builder content modules and associating them with templates, see the PromoMats or MedComms documentation.
The {{insertEmailBuilder}} token is not supported in Template Fragments or Email Fragments.