20R1 Maintenance Release Notes
Maintenance items in the Veeva application are corrections to existing functionality.
201.12.70 (August 6, 2020)
General
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
Enabled support for Salesforce’s Critical Update. |
CRM-193310 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
After deleting a duplicate Call created as a result of duplicate submission of a Call, the shared Remote_Meeting_vod record referenced by the duplicate call was also deleted, leaving the remaining call without a Remote_Meeting_vod reference. |
CRM-205293 |
201.12.60 (July 30, 2020)
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
| Online | After searching My Accounts and selecting an account, the Continue and Create buttons were not functional in Internet Explorer 11. | CRM-204333 |
201.12.50 (July 28, 2020)
Call Sampling
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Selecting Done twice very quickly on the Mass Sampling screen caused duplicate samples on calls. |
CRM-202997 |
Fixed Reports
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a user was aligned to more than 250 accounts, sales data did not display offline. |
CRM-204517 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
When a user opened the Print Preview screen for an order, the second column of data did not display. |
CRM-204711 |
Sample Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a product name or lot # contained a special character, the Sample and Lot # fields were not populated on the New Sample Transaction screen. |
CRM-205070 |
201.12.40 (July 22, 2020)
Announcements
Supporting Vault Standard Metrics Fields
In 20R2, Vault PromoMats and MedComms are adding three required fields on all documents:
- global_content_type__v
- content_creation_currency__v
- content_creation_cost__v
To ensure V2V copy, CLM conversion, and the BEE Editor continue to function properly, CRM supports the new field mappings and populates these fields with Vault-defined default values if they are empty.
Maintenance Items
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a user attempted to send an Engage invitation using Approved Email with attendees on the call, an error occurred. |
CRM-204302 |
Fixed Reports
| Platform | Issue Description | Issue Number |
|---|---|---|
|
CRM - Infrastructure |
When a user accepted a Fixed Reports download during an incremental sync, the download stopped during the check for new Fixed Reports data. |
CRM-204251 |
Sync
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
If a connection issue occurred while populating the territory cache, users did not have access to accounts. |
CRM-204115 |
201.12.30 (July 20, 2020)
Call Sampling
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
QR Codes encoded with group separator characters were not scanning correctly. |
CRM-204387 |
Engage Host
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Using custom audio in HTML CLM content disabled the audio in Engage meetings between the host and attendees. |
CRM-200933 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a user created an event or when only one record type was available, the selector did not resize correctly. |
CRM-201128 |
|
iPad |
Users could not create an event because the Country field did not display in the selector. |
CRM-204425 |
|
iPad |
An error occurred when trying to add a new attendee to an event. |
CRM-204331 |
|
iPad |
When a user opened the Digital Sign In screen, an error occurred. |
CRM-204507 |
|
iPad |
When only one record type was available, the Time selector did not resize. |
CRM-204612 |
Medical Events
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
An error occurred when trying to add a new attendee to an event from the Attendee related list. |
CRM-204435 |
Network
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
After creating an account using DCRs while the DCR Inbound process was running, duplicate accounts sometimes displayed in My Accounts. |
CRM-202425 |
201.12.20 (July 10, 2020)
General
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Incorrect validation errors occurred. |
CRM-204225 |
Engage
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Duplicate active user records were sometimes returned, causing it to appear that all licenses were allocated. |
CRM-204070 |
201.12.10 (July 10, 2020)
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When opening an Event, the incorrect page displayed. |
CRM-203948 |
| Online | The iPad Event Team Member page displayed differently than the same Online Event Team Member page. | CRM-202374 |
Medical Inquiry
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Japanese characters did not print on the PDF receipt for a Medical Inquiry. |
CRM-200626 |
MyInsights
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
After reprocessing a file, the Restore to previous link did not display. |
CRM-203789 |
201.11.50 (July 1, 2020)
Engage
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
In some cases, users reached the Zoom API limit when scheduling meetings that should not have hit the API limit. |
CRM-201392 |
201.11.40 (June 23, 2020)
Sync
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The expiration timestamp for sync was incorrectly stamped in some cases, causing delays or errors in sync. |
CRM-203125 |
201.11.30 (June 19, 2020)
Consent Capture
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When capturing consent, signature data was not stamped to the Signature_vod__c field. Affected customers will be contacted to coordinate the data correction. |
CRM-201573 |
201.11.20 (June 18, 2020)
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The DCR Note popup shifted up, obscuring the toolbar, when the on-screen keyboard opened. |
CRM-200014 |
|
iPad |
When a user opened a Dynamic Attribute of record type Number_vod that had a Null value, then updated the value to 0, and saved the change, the value remained Null instead of 0. |
CRM-201186 |
Consent Capture
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Users who did not have edit access to the Signature_ID_vod field on the Multichannel_Consent_vod object could not save captured consents. |
CRM-201602 |
|
iPad |
The Submit button on the Data Change Request popup screen was inactive. |
CRM-201691 |
|
Browser (Classic) |
The Paper Consent Id field was visible as read-only on the Classic Email Opt-In page for users who did not have read FLS permission to the Signature_ID_vod field on the Multichannel_Consent_vod object. |
CRM-202308 |
Engage
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | When one or more attendees left a remote meeting call, an error sometimes occurred. | CRM-201057 |
|
Online |
After a user shared slides in the CRM Engage app, the Detail Group field was not populated in the Call Key Message record. |
CRM-201444 |
|
Browser (Classic) |
A signature expired error occurred intermittently when joining a meeting from the web client. |
CRM-202216 |
|
iPad |
Additional logging was added to pinpoint what caused the daily rate limit error message. |
CRM-202339 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
If a master order had multiple submitted deliveries and a user updated the quantity for one order on the iPad, the change was not reflected Online. |
CRM-201189 |
201.10.40 (May 28, 2020)
Announcement
Veeva Engage Apps on iOS now support AES Encryption for Engages. All attendees must upgrade to 201.10.40 or higher before May 30th to continue joining meetings.
Engage Client App
| Platform | Issue Description | Issue |
|---|---|---|
|
Browser (Classic) |
An unclear informational message displayed if the browser did not support the computer audio option. |
CRM-198604 |
201.10.30 (May 19, 2020)
Announcement
Veeva Engage Apps on Android and Windows now support AES Encryption for Engage meetings. All attendees must upgrade to 201.10.30 or higher for Android or 201.10.1045 for Windows before May 30th to continue joining meetings.
Engage
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The custom Record Count field on Engage reports displayed an incorrect value. The Executed_Engage_Meetings and Started_Engage_Meetings_by_Status reports are overwritten with this version. If customers made changes to the delivered reports, they should clone the delivered reports and reapply their changes to the new versions of the reports. |
CRM-199466 |
|
Browser (Classic) |
Engage Salesforce reports displayed a records count indicator instead of the meeting duration average because the Meeting_Duration_vod field on the Remote_Meeting_vod object was not enabled by default for any user. |
CRM-199565 |
|
iOS |
Reaction icons displayed in the Veeva Engage app. | CRM-199606 CRM-199388 |
|
iPad |
Several strings in the Veeva Engage app were not translated. |
CRM-199611 |
|
Browser (Classic) |
The Engage web client displayed a black screen when a meeting participant selected the Phone Call audio option while using certain languages. |
CRM-200139 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When currency or percentage fields were configured on a recipient record and the user’s assigned locale uses a decimal comma, selecting Next on an email template selector screen caused an error. |
CRM-197192 |
201.10.20 (May 15, 2020)
Announcement
Veeva CRM on iOS and Veeva Engage on Windows now support AES Encryption for Engage meetings. All CRM users must upgrade to 201.10.20 or higher on iOS or 201.10.1004 or higher on Windows before May 30th to continue hosting meetings.
Engage
| Platform | Issue Description | Issue |
|---|---|---|
|
iPad |
Engage tiles displayed the attendee’s name but not the attendee’s video the first time camera access was granted on a fresh installation. |
CRM-200017 |
Events Management
| Platform | Issue Description | Issue |
|---|---|---|
|
Browser (Classic) |
Speaker names and related information displayed incorrectly on the Sign-In Sheet when nested tables were used. |
CRM-195700 |
Sync
| Platform | Issue Description | Issue |
|---|---|---|
|
iPad |
Syncing did not complete when a user created a Child_Account_vod record between two accounts online and a second user created a Child_Account_vod record on one of the accounts offline. |
CRM-198761 CRM-191323 |
201.9.40 (April 29, 2020)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Email fragments displayed in a different order than selected. |
CRM-198708 |
Network
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
An error occurred when editing Account address details for number type fields which are of type DCR_Editable and DCR_Editable Required. |
CRM-197944 |
201.9.30 (April 28, 2020)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Sent email records remained in the Saved status with an error indicating the emails would be sent the next time the job scheduler ran. |
CRM-198106 |
| Online | A sync error caused emails to be reprocessed. | CRM-198518 |
201.9.20 (April 22, 2020)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Multichannel |
When BEE Editor’s File Manager contained a large number of images, it took longer than usual to load. |
CRM-198192 |
Engage Web Client
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad iPhone |
The Join Meeting screen was not translated into Japanese. |
CRM-198215 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
Validation error messages displayed when a record was submitted in View mode but not when a record was submitted in Edit mode. |
CRM-197739 |
