Veeva CRM Known Issues – 20R1
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| Online | When viewing accounts in Lightning Ready orgs, the dynamic attributes sections do not display. | CRM-196493 |
| Windows | Users cannot save values in multi-picklists on the Sphere of Influence. | CRM-197996 |
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
MC |
Images added from the BEE File Manager to a template do not render correctly. |
CRM-191053 |
|
MC |
The upper borders of selected folders and files in the BEE File Manager are cut off. |
CRM-191289 |
|
Browser (Classic) |
When Language and Product filters are applied, in that order, and no email templates meet the criteria, the Language filter is reset. |
CRM-192481 |
|
MC |
An error occurs when saving existing email templates with images in the BEE Editor. |
CRM-195548 |
| Online | In a Lightning Ready org, after capturing consent with email opt-in, the Close button is unresponsive. | CRM-196595 |
Authentication
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
On iOS 13 devices, the popup to save passwords to the password manager does not display after signing into the Veeva CRM app with OAuth credentials. |
CRM-194670 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| iPad | The Ship To Location and Address Line 1 field values on the BRC Address screen are not truncated correctly when the addresses are very long. | CRM-197548 |
|
Browser (Classic) |
After saving or viewing a call online in IE11, the loading spinner displays even after the page finishes loading. |
CRM-192509 |
|
Browser (Classic) |
When viewing call reports in the Lightning Experience, the attendee section horizontal scroll bar does not display. |
CRM-195641 |
Call Sampling
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
When viewing a transfer sample transaction, the Transferred Date does not display. |
CRM-195097 |
|
iPad |
A BRC sample call cannot be signed and submitted if the selected address does not include a state. |
CRM-193151 |
|
Browser (Classic) |
When viewing the Call Samples related list for an account in Lightning orgs, the Cancel Send button does not display. |
CRM-196045 |
| iPad | When a user accepts a signature and then clears it, the Remote_Signature_Attendee_Name_vod_c and Signature_Captured_Remotely_vod_c fields remain populated. | CRM-197414 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
MC |
Create Presentation does not create CLM content from CSV files uploaded with the Multichannel Loader. |
CRM-195354 |
| MC | After syncing the new version of an auto-published presentation from Vault, the Active check box for the old version of the related key message does not clear. | CRM-194871 |
| iPad | After adding a model to an AR scene, an error occurs when a user selects the reset button. | CRM-196305 |
| iPad | Sometimes, content does not render correctly. | CRM-195719 |
| iPad | Some content displays incorrectly in WKWebView on the later versions of iOS13. | CRM-197111 |
Cycle Plans
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
When searching for targets for a cycle plan, the results do not display the primary parent of each account when the ENABLE_ACCOUNT_PARENT_DISPLAY Veeva Setting is enabled. |
CRM-196011 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
An error occurs after selecting View Full Attendee List during an Engage Webinar. |
CRM-195692 |
|
Multichannel |
Videos do not display when previewing Engage for Portals content. |
CRM-195360 |
| Online | Engage meetings created by a booking agent does not create an alert for the assigned host. | CRM-197365 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
Events Management functionality does not work in Lightning orgs. |
CRM-195381 |
Fixed Reports
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
Some child territories do not automatically display when viewing the Territory Sales Analysis report. |
CRM-194979 |
Medical Events
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad Windows Tablet |
When populating the Account lookup field for a medical event, the lookup results layout does not display all configured lookup filters. |
CRM-195368 |
Push Notifications
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
MC |
The Mobile CRM Scheduled Push Notifications process requires more than 15 seconds to complete. |
CRM-192526 |
|
iPhone |
Selecting a notification toast when the Veeva CRM app is in the background sometimes displays the Notification Center instead of the Home page. |
CRM-195061 |
| iPhone | A Close button displays in the Notification Center instead of the X button. | CRM-195544 |
Surveys
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
When adding survey targets, surveys explicitly assigned to the user’s territory do not display in the list of available surveys. |
CRM-195600 |
|
Browser (Classic) |
Edits to questions in a survey in Development status are not saved. |
CRM-195298 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad iPhone Windows Tablet |
If the version of Veeva CRM on an offline device is behind the version online, autosync does not work without an incremental sync. After the 201.8.0 and 201.9.0 sandbox releases, users testing the releases must sync manually. |
CRM-195259 |
