19R2 Known Issues
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
MC |
IE11 users cannot upload more than one image to BEE Editor in the same email edit session. |
CRM-177672 |
Authentication
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Access IDs for OAuth users are not refreshed after the allotted time has passed. |
CRM-178805 |
Call Reporting
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When users submit calls in French containing expenses, an error occurs. |
CRM-178740 |
|
Windows Tablet |
The DUPLICATE_CHILD_ACCOUNT message displays the full child account name instead of the person name. |
CRM-179287 |
Call Sampling
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | Submitted calls display in edit mode after a few seconds. | CRM-177079 |
|
iPad |
Users can swap signees on an Ohio TDDD record when the original signee does not have a valid DEA license. |
CRM-177506 |
|
iPad |
The number of accounts does not match in My Schedule and My Accounts once a user selects the Account view from the Accounts List popover. |
CRM-178885 |
|
Browser (Classic) |
The expected error message does not display based on the value in the Sample State setting. |
CRM-178975 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
An incorrect error message displays when a user who does not have the appropriate privileges attempts to sign in to an org. |
CRM-178609 |
|
iPad |
Certain slides do not render immediately, and a blank screen displays for several seconds before the slide displays. |
CRM-179450 |
|
iPad |
In WKWebView, PDF slides displayed blurry for several seconds on some iOS versions. |
CRM-179458 |
| iPad | When in WKWebView, slides do not display correctly. | CRM-179572 |
| iPad | Highlighter notes display after a user navigates to a different slide using the Find My Presentation feature. | CRM-180292 |
|
Browser (Classic) |
Errors display when a user with Modify All Data permission pushed content to the Content folder. |
CRM-179475 |
|
Windows |
When multiple users are synced to the same device, labels an admin created for one user display for other users. |
CRM-179663 |
Coaching Reports
| Platform | Issue Description | Issue Number |
|---|---|---|
| Online | Question_Response_vod records created for Advanced Coaching Reports have a record type of CRM_vod instead of CRM_Coaching_vod. | CRM-179222 |
Engage
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a user began an Engage meeting, a green border displayed around part of the screen. |
CRM-179642 |
|
Browser (Classic) |
When a user reschedules a call containing Engage warning messages, the messages no longer display. |
CRM-179571 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a user creates a child event, an error occurs. |
CRM-179281 |
|
Browser (Classic) |
When generating an event invitation, an error occurs if the preview image does not generate successfully when the template is initially uploaded. |
CRM-176905 |
|
Browser (Classic) |
Users cannot download sync history from the Concur Real-Time Administration screen using IE or Firefox. |
CRM-178544 |
|
Browser (Classic) |
Attendee rollup status does not update with information for all attendees. |
CRM-178821 |
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a user selects Cancel on a Medical Inquiry after obtaining a signature, the Medical Inquiry is not created. |
CRM-178700 |
|
iPad |
After a user creates a Medical Inquiry Fulfillment record, the record does not display in the MIF tab, and the number of records does not increase. |
CRM-179239 |
| iPad | Disclaimers do not display on the Signature page for users who have proper permissions to the Signature Page object. | CRM-179459 |
| Windows | Required field validation is not executed for delivery method fields when a user saves or submits a call containing a Medical Inquiry Fulfillment record. | CRM-179917 |
Network Integration
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When the Drug Schedule Details or Expiration Date field value is incorrect, an incorrect error message displays. |
CRM-179171 |
|
iPad |
The Edit Address button does not display on the Account Detail screen. |
CRM-180284 |
|
iPad |
When a user does not have permission to the Child Account object, the Edit Child Account DCR button does not display on the Child Account Detail screen. |
CRM-180398 |
|
Browser (Classic) |
During the Create Unverified process, newly created alignment records are delayed, preventing the account from displaying until a user performs a manual sync. |
CRM-180097 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
An order’s SFID does not display until the user performs an incremental sync. |
CRM-179690 |
Sample Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The sorting selection is not respected in a sample inventories order. |
CRM-177265 |
