19R2 Known Issues

Approved Email

Platform Issue Description Issue Number

MC

IE11 users cannot upload more than one image to BEE Editor in the same email edit session.

CRM-177672

Authentication

Platform Issue Description Issue Number

iPad

Access IDs for OAuth users are not refreshed after the allotted time has passed. 

CRM-178805

Call Reporting

Platform Issue Description Issue Number

iPad

When users submit calls in French containing expenses, an error occurs.

CRM-178740

Windows Tablet

The DUPLICATE_CHILD_ACCOUNT message displays the full child account name instead of the person name.

CRM-179287

Call Sampling

Platform Issue Description Issue Number
iPad Submitted calls display in edit mode after a few seconds. CRM-177079

iPad

Users can swap signees on an Ohio TDDD record when the original signee does not have a valid DEA license.

CRM-177506

iPad

The number of accounts does not match in My Schedule and My Accounts once a user selects the Account view from the Accounts List popover. 

CRM-178885

Browser (Classic)

The expected error message does not display based on the value in the Sample State setting.

CRM-178975

CLM

Platform Issue Description Issue Number

iPad

An incorrect error message displays when a user who does not have the appropriate privileges attempts to sign in to an org. 

CRM-178609

iPad

Certain slides do not render immediately, and a blank screen displays for several seconds before the slide displays.

CRM-179450

iPad

In WKWebView, PDF slides displayed blurry for several seconds on some iOS versions.

CRM-179458

iPad When in WKWebView, slides do not display correctly. CRM-179572
iPad Highlighter notes display after a user navigates to a different slide using the Find My Presentation feature. CRM-180292

Browser (Classic)

Errors display when a user with Modify All Data permission pushed content to the Content folder.

CRM-179475

Windows

When multiple users are synced to the same device, labels an admin created for one user display for other users.

CRM-179663

Coaching Reports

Platform Issue Description Issue Number
Online Question_Response_vod records created for Advanced Coaching Reports have a record type of CRM_vod instead of CRM_Coaching_vod. CRM-179222

Engage Meeting

Platform Issue Description Issue Number

iPad

When a user began an Engage meeting, a green border displayed around part of the screen.

CRM-179642

Browser (Classic)

When a user reschedules a call containing Engage Meeting warning messages, the messages no longer display.

CRM-179571

Events Management

Platform Issue Description Issue Number

iPad

When a user creates a child event, an error occurs.

CRM-179281

Browser (Classic)

When generating an event invitation, an error occurs if the preview image does not generate successfully when the template is initially uploaded.

CRM-176905

Browser (Classic)

Users cannot download sync history from the Concur Real-Time Administration screen using IE or Firefox. 

CRM-178544

Browser (Classic)

Attendee rollup status does not update with information for all attendees. 

CRM-178821

Medical Inquiries

Platform Issue Description Issue Number

iPad

When a user selects Cancel on a Medical Inquiry after obtaining a signature, the Medical Inquiry is not created.

CRM-178700

iPad

After a user creates a Medical Inquiry Fulfillment record, the record does not display in the MIF tab, and the number of records does not increase.

CRM-179239

iPad Disclaimers do not display on the Signature page for users who have proper permissions to the Signature Page object. CRM-179459
Windows Required field validation is not executed for delivery method fields when a user saves or submits a call containing a Medical Inquiry Fulfillment record. CRM-179917

Network Integration

Platform Issue Description Issue Number

iPad

When the Drug Schedule Details or Expiration Date field value is incorrect, an incorrect error message displays.  

CRM-179171

iPad

The Edit Address button does not display on the Account Detail screen.

CRM-180284

iPad

When a user does not have permission to the Child Account object, the Edit Child Account DCR button does not display on the Child Account Detail screen.

CRM-180398

Browser (Classic)

During the Create Unverified process, newly created alignment records are delayed, preventing the account from displaying until a user performs a manual sync.

CRM-180097

Order Management

Platform Issue Description Issue Number

iPad

An order’s SFID does not display until the user performs an incremental sync.

CRM-179690

Sample Management

Platform Issue Description Issue Number

iPad

The sorting selection is not respected in a sample inventories order.

CRM-177265