Veeva CRM Minor Release Notes – 192.10.0
The following features and issues were added to this release.
Features
Features are new functionality in the Veeva application.
Preparing for the Lightning Upgrade in Veeva CRM
Starting on August 30, 2019, as part of the sandbox early adopter program, customers can request the Veeva CRM ‘Lightning Ready’ Upgrade tab in sandbox orgs by submitting a support ticket. This allows customers to begin their overall Lightning readiness assessments. These sandbox orgs should be dedicated to Lightning readiness assessments and will be excluded from regular Veeva CRM minor releases. The Lightning Ready upgrade is not supported for production orgs in 19R2.
Maintenance Items
Maintenance items in the Veeva application are corrections to existing functionality.
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | When the Account list was in Table view and a user navigated back to the list from a call, the list automatically scrolled to the top. | CRM-174739 |
| iPad | Selecting Save to create a person account caused an error if the user had FLS access to the Alternate_Name_vod field. | CRM-181434 |
| Online | An error message stating a user did not have record type access when creating an account from the Account Detail page was not translated. | CRM-176280 |
| Online | Email Activities where the Event_topic_vod field was set to Viewed_vod did not display on the Account Timeline. | CRM-179554 |
| Online | When a user selected the Edit button for a child account view in the My Account list view, an error occurred. | CRM-179638 |
| Online | When a user who did not have assigned territories opened the My Accounts screen, an error occurred. | CRM-179928 |
| Online | For users with access to a very large number of accounts, selecting Save after creating an account caused an error. | CRM-180111 |
| Windows | When a user’s locale was set to France, decimal numbers with a comma could not be added. | CRM-179421 |
| Windows | When a user selected a Multichannel Activity on the Account Timeline screen, the associated URL did not display. | CRM-179542 |
| Windows | The Save & Make Primary button did not display when a user created a child account. | CRM-180086 |
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | On iOS 13, when a user selected the tab to view an email template in the Send Email screen, an error occurred. |
CRM-179626
CRM-180039 |
| iPad | Staged email templates were not available to the Approved Email Admin user when sending an email from Medical Events. | CRM-180308 |
| Online | When a user selected Send Invitation on an Engage invitation in an org with both My Domain and the SFDC critical update to remove instance names from URLs enabled, an error occurred. | CRM-179062 |
| Online | Email address consent check was case sensitive, causing some Sent Email records to have the incorrect Activity Tracking Mode value populated. | CRM-177178 |
Call Objectives
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | Users could submit a call when a recurring Call Objective field had a required field that was not populated. | CRM-178860 |
Call Reporting
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | The Medical Event lookup was not editable in the Call Discussion section. | CRM-179054 |
| iPad | Currency codes did not display when selecting a currency type in zvod sections | CRM-180102 |
| iPhone | Selecting the Activity Type/Scientific Type field when the Scientific Platform popup was open caused an error. | CRM-179307 |
| Online | The Remote Meeting indicator did not display if the user was not configured for Approved Email. | CRM-179055 |
| Online | When a user who did not have edit permission to the Description field on Call Followups activities selected the Printable View option on a Call Report screen, an error occurred. | CRM-179911 |
| Windows | The DUPLICATE_CHILD_ACCOUNT error message displayed the full child account name instead of the person name. | CRM-179287 |
Call Sampling
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | When a user added a BRC without a Ship To Location, an incorrect error message displayed. | CRM-177482 |
| iPad | After an admin removed either a user or Content Acknowledgement CRUD permission, an expected sync error occurred. When CRUD was re-added, the Received Qty, Received By, Signature, and Signature Date information was deleted. | CRM-178732 |
Call Scheduling
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | My Schedule’s Agenda view opened slowly for users with a small amount of recent call data in their schedule. | CRM-169513 |
| iPad | The Account field was not populated when using drag-and-drop to create a call while actioning another item on My Schedule. | CRM-177013 |
| iPad | When a user deleted a Call Cycle entry and then updated the label for the day the entry was deleted, an incorrect sync error displayed. | CRM-181344 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | An incorrect error message displayed when a user who did not have the appropriate privileges attempted to sign in to an org. | CRM-178609 |
| iPad | Highlighter markings displayed after a user navigated to a different presentation via Find Presentation. | CRM-180292 |
| Windows | When multiple users were synced to the same device, labels created for one user displayed for other users. | CRM-179663 |
| Windows | Tables in list view did not fill the width of the screen when the CLM_PRESENTATION_GROUPING setting contained only one field. | CRM-180241 |
| Windows | Displaying the content library took longer on Windows Tablet than on iPad when there were thousands of presentations. | CRM-180494 |
Coaching Reports
| Platform | Issue Description | Issue Number |
|---|---|---|
| Online | Question_Response_vod records created for Advanced Coaching Reports had a record type of CRM_vod. | CRM-179222 |
Consent Capture
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | When a user navigated to the Account Detail screen from a new sent email record, an error occurred. | CRM-179691 |
| Online | When Consent Capture was configured to display all lines, products belonging to the same detail group displayed in separate sections. | CRM-177682
CRM-180146 |
| Online | Selecting Consent Capture from an account displayed a blank screen when no detail groups were available to display. | CRM-180751 |
Engage
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | When a user began an Engage meeting, a green border initially displayed in the center of the screen and quickly resized to fit the perimeter of the screen. | CRM-179642 |
| Online | When a user rescheduled an Engage meeting call showing an invitation warning message using the My Schedule page, the message no longer displayed. | CRM-179571 |
Engage Webinar
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | When a presenter began a presentation and then stopped the recording, the screen froze. | CRM-179812 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | Validation rules on new child events caused an error. | CRM-178853
CRM-179281 CRM-181277 |
| Online | The Sign-In Sheet PDF did not generate for events with more than 700 attendees. | CRM-175108 |
| Online | The Edit button did not display on the Event Detail screen. | CRM-179563 |
| Online | The Account Identifier displayed incorrectly when adding an attendee to an event. | CRM-179908 |
| Online | Selecting Continue after adding an object to a new event caused an error. | CRM-180098 |
| Online | When a user selected several attendees from the Manage Attendee screen and then selected Update Attendee, an error occurred. | CRM-180276 |
| Online | When a user’s locale was set to France, incorrect numbers displayed after saving an expense header. | CRM-180458 |
HTML Reports
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | The default Territory Insights report displayed for users without the correct record type access. | CRM-180713 |
Infrastructure
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | On iOS 13, Navigating to the previous screen caused an error. | CRM-179320
CRM-179430 CRM-179425 CRM-179433 CRM-179691 CRM-179444 |
| iPad | In iOS 13, the column header font was incorrect on related lists. | CRM-179429 |
| iPad | On iOS 13, when a user selected the tab to view an email template in the Send Email screen, an error occurred. |
CRM-179626
CRM-180039 |
| iPad | On iOS 13, when a user selected the Veeva CRM button on the Errors tab, an error occurred. | CRM-179630 |
| iPad
iPhone |
On iOS 13, some headers displayed in the incorrect font. | CRM-180237 |
Medical Events
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | When a user modified the same field on the Attendee Detail page multiple times, a sync error occurred. | CRM-181191
CRM-181224 |
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | When a user selected Cancel on a Medical Inquiry after obtaining a signature, the Medical Inquiry was not created. | CRM-178700 |
| iPad | The Questions section of the Medical Inquiry screen displayed only on the right half of the screen when the Delete or Clone button was not displayed. | CRM-180030 |
| iPad | After a submitted Medical Inquiry record is synced, subsequent syncs produced a Cannot update a submitted inquiry error. | CRM-181553 |
Network Integration
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | If a user did not have Edit access on the Address object, the Edit Address button did not display on the Account Detail screen. | CRM-180284 |
| iPad | When a user did not have permission to the Child Account object, the Edit Child Account DCR button did not display on the Child Account Detail screen. | CRM-180398
CRM-180600 |
| iPad | Newly submitted DCRs did not display on the Browser (Classic) platform. | CRM-181627 |
| Online | In orgs using MyDomain, the Edit DCR screen redirected to production and asked the user to login. | CRM-179097 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | In some cases, a newly created order’s Salesforce ID did not display after the data was available. | CRM-179690 |
| iPad | Products added with cross-product rebate rules displayed on the final order after a user removed them from the order. | CRM-180535 |
| Online | In a multi-recipient order, the recipients and associated order quantities did not display in view or edit mode. | CRM-179977 |
Sync
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | When a user attempted to save or submit a survey target with a question response, errors were logged in the activity log. | CRM-176250 |
| iPad | Records from online were incorrectly merged when there were pending changes on mobile. | CRM-181514 CRM-181498 |
| iPad | After a user created a Data Change Request, multiple ‘no data to upload’ messages displayed in the activity logs. | CRM-180887 |
| iPad | When a user placed the Veeva CRM app in the background after saving or submitting calls, an error occurred, and the call did not display locally. |
CRM-181535
CRM-181557 CRM-181583 |
| iPad | When recording a call with multiple attendees and BRC samples for an attendee with a new address, a sync error occurred. | CRM-181600 |
Other
| Platform | Issue Description | Issue Number |
|---|---|---|
| Online | The VEEVA_WEC_ACCOUNT_MSG_LIMIT_SCHEDULER.cls apex class caused a compiler error. | CRM-179495 |
Lightning Issues
The following fixes are related to the Lightning evaluation version.
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
| Online | Selecting either the Previous 3 Months or Next 3 Months option on the View Overview popup displayed an incorrect spinner icon. | CRM-176517 |
| Online | The License Expiration Date field was automatically populated. | CRM-179455 |
Application Infrastructure
| Platform | Issue Description | Issue Number |
|---|---|---|
| Online | Admins could not download user activity logs. | CRM-178998 |
| Online | Custom tabs using Veeva S-controls were not updated by the Lightning Ready upgrade process. | CRM-179048 |
Consent Capture
| Platform | Issue Description | Issue Number |
|---|---|---|
| Online | The Consent Capture header did not display on the Consent Capture screen | . CRM-180071 |
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
| Online | When a user selected the Clone button on a Medical Inquiry record, an error occurred. | CRM-175437 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
| Online | The Order page displayed two vertical scroll bars when an error displayed after saving. | CRM-174089 |
