Mapping Direction

There are three types of directional mapping:

  • Bidirectional mapping is the mapping of values that exist in both CRM and Network. It is used for communications in both directions (Inbound and Outbound) between CRM and Network.
  • Inbound mapping is the mapping of a value that exists in Network but does not have a unique equivalent in CRM. Using this mapping type, the Network value is assigned to a CRM value that is already mapped to Network via Bidirectional mapping. All Network values that do not have a unique equivalent in CRM should have mapping in this direction. This mapping type is used for Inbound (from Network to CRM) data transactions only.
  • Outbound mapping is the mapping of a value that exists in CRM but does not have a unique equivalent in Network. Using this mapping type, a CRM value is assigned to a Network value that is already mapped to CRM via Biridectional mapping. All CRM values that do not have a unique equivalent in Network should have mapping in this direction. This mapping type is used for Outbound (from CRM to Network) data transactions only.

Mapping Direction Examples

The table below lists examples of CRM Picklist values with Network reference values:

Network Value

Direction

CRM Value

Note

Cardio

Bidirectional_vod

Cardiology

Mapping for both Inbound and Outbound communication.

GP

Bidirectional_vod

General Practice

Mapping for both Inbound and Outbound communication.

GP

Outbound_vod

Family Medicine

Mapping for Outbound communication only: Family Medicine value needs to be converted to GP.

GP

Outbound_vod

Internal Medicine

Mapping for Outbound communication only: Internal Medicine value needs to be converted to GP.

ONC

Bidirectional_vod

Oncology

Mapping for both Inbound and Outbound communication.

PED

Bidirectional_vod

Pediatrics

Mapping for both Inbound and Outbound communication.

PED OPHTH

Inbound_vod

Pediatrics

Mapping for Inbound communication only: PED OPHTH value needs to be converted to Pediatrics

PED PSYCH

Inbound_vod

Pediatrics

Mapping for Inbound communication only: PED PSYCH value needs to be converted to Pediatrics