Mapping Cvent Field Values
If a Cvent field or question is mapped to a CRM field supporting Value Mapping, admins must also map each value of the CRM field to a value in the Cvent question.
For example, an org has a picklist in CRM called Specialty with the following values:
When the admin integrates Cvent with Events Management, she maps this field to a SingleSelect question in Cvent called Physician Specialty with the following values:
After creating the Field Mapping, the admin also maps each individual picklist value in CRM with the equivalent value in Cvent.
To map field values:
- Navigate to the appropriate Field Mapping.
- Navigate to the Values picklist.
- Select New.
Populate the following fields:
- Cvent Value – The value from the Cvent field or question
- Salesforce Value – The value from the CRM field
The Values for a Cvent Request Form Field can be retrieved by calling the following Cvent endpoint:
- Select Save.
Do not create duplicate Form Mapping records.