Creating Cvent Object Mappings

For every linked Cvent instance, admins must map objects in CRM to objects in Cvent using Cvent Object Mappings.

To create Cvent Object Mappings:

  1. Navigate to the Cvent Instance tab.
  2. Select the appropriate Cvent instance record.
  3. Navigate to the Cvent Object Mapping related list.
  4. Select New.
  5. Enter the following information:

    • Cvent Object Name
    • Salesforce Object Name
    • External ID API Name – Required for any Object Mapping with Contact as the Cvent object. Used to search records of the CRM object for the linked Contact in Cvent.

Required Object Mapping Records

Admins must create the following Cvent Object Mappings for each linked Cvent instance:

Cvent Object Name

Salesforce Object Name

External ID API Name Required?

Event

EM_Event_vod

Attendee

EM_Attendee_vod

Attendee

EM_Event_Speaker_vod

Contact

Account

Contact

User

Contact

EM_Speaker_vod

Contact

Contact