ER Diagrams
The high-level delivered Veeva CRM data model is described in the ER diagrams below. The diagrams show the important objects, relationships, and key fields of Veeva CRM.
For information on loading data, see Apex triggers.
Select an image to view a full screen version.
Account and Call Data Model
The following diagram shows the relationships between Accounts, Contacts, and all the related parts of the basic call report.
Product Data Model
The following diagram shows the relationships between objects that revolve around the Product data model. Note the Veeva CRM product does not use the standard Salesforce.com “Product” object, but instead uses a series of custom objects.
Formulary/Benefit Design Model
The following diagram shows the relationships between objects that revolve around the Formulary data model. These objects power the Formulary Matrix.
Sample Management Model
The following diagram shows the relationships between objects that revolve around the Sample Inventory data model.
Order Management Model
The following diagram shows the relationships between objects that revolve around the Order Management data model.