Upselling Suggestions in Pricing Rules

  • iPad
  • Online
  • Windows

Upselling Suggestions can inform the user of upselling opportunities. An Upselling Suggestion is defined as part of a Pricing Rule, where Suggestion Text is the text of the displayed message and Suggestion Threshold is the Product quantity after which the suggestion displays. If there are multiple upselling suggestions from different pricing rules, Suggestion Texts from multiple, simultaneous rules are combined. Upselling Suggestions are not supported for List Price rule.

In the example below, the upselling suggestion tells the user that if the quantity of the order line is higher than 15, a discount of 3 percent applies.

Because the Discount Pricing Rule is not actually triggered until the rule criteria is met, the upselling suggestion should be defined as part of a separate pricing rule triggered when the Suggestion Threshold quantity (or List Value or Net Value) is met.

The Discount Pricing Rule that is triggered when the user enters a quantity of at least 15 for Cholecap 10 mg is reflected in the following screen shot. After a discount is applied, the upsell suggestion may no longer be useful.