Configuring Multiple Product Inquiries

  • iPad
  • iPhone
  • Online Classic
  • Online Lightning
  • Windows

The default Medical Inquiry module allows users to capture a single inquiry at a time. However, it is possible to capture multiple Medical Inquiries at once, even if they are for different products. There is a single UI page for entering all inquiries from an HCP, and the HCP will see all captured inquiries on a single Signature screen.

When using this feature, a new Medical Inquiry record is created for each sibling Medical Inquiry. These records are linked together using the Group_Identifier_vod field.


To enable this feature: 

  1. Grant user FLS edit permission to the Group_Identifier_vod field on the Medical_Inquiry_vod object.
  2. Add the --mpi section signal to a page layout section you want to repeat for each Medical Inquiry. All fields outside this section are the same across all sibling Medical Inquiry records. For example, if the Product_vod field is in the --mpi section, each sibling Medical Inquiry can have a separate product. If this field is outside the --mpi section, then all sibling inquiries will have the same product.


The following is an example of configuration using the --mpi section signal. In this case, the delivery method is outside the --mpi section, so only one delivery method is selected across sibling Medical Inquiries. The Product and Inquiry_Text_vod sections are in the --mpi section, so these values are specific to each sibling inquiries.

In the screenshots below, the user is creating two Medical Inquiries—one for Cholecap and one for Labrinone.