Veeva Link Integration

  • iPad
  • iPhone
  • Browser (Classic)
  • Windows Tablet

Veeva Link compiles profiles of experts and activities into a single view across teams and geographies. It allows better coordination and alignment around scientific experts to uncover new opportunities and orchestrate meaningful interactions between Veeva’s customers and accounts.

Veeva CRM customers who subscribe to Veeva Link data can provide their users with a quick and easy way to open Veeva Link profiles. Users can select a link on an account’s detail page to display the KOL’s Veeva Link profile page.

For example, Sarah Jones’ company subscribes to Veeva Link for KOL profiles. Sarah mainly uses CRM to view important information about her accounts, but in some cases, she needs to see more detailed information that is not stored in CRM, for example, publication details or clinical trial participation, about an account who is a KOL. She selects the Veeva Oncology Link URL on the KOL’s Account Detail page to view the Veeva Link profile.

Configuring Veeva Link Integration

Ensure initial configuration is complete to use this functionality.

To enable this feature:

  1. Grant users the following permissions: 

    Object OLS Record Type Fields FLS




    • VL_Link_vod
    • VL_URL_vod

    Admins: edit

    End users: read

  2. Grant end users access to the VL_Link_vod field on the Account page layout.